Privacy Policy
Last Updated: November 9, 2024
Introduction
International Series Golf ("we," "us," or "our") operates in partnership with the Asian Tour and is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- • Name and contact information (email address, phone number, mailing address)
- • Account credentials (username, password)
- • Payment information (when purchasing tickets or merchandise)
- • Demographic information (age, gender, country)
- • Communication preferences
- • Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- • Device information (IP address, browser type, operating system)
- • Usage data (pages viewed, time spent, click patterns)
- • Location information (general geographic location)
- • Cookies and similar tracking technologies
- • Referral sources and exit pages
How We Use Your Information
We use the information we collect for various purposes, including:
- • Providing and maintaining our services
- • Processing transactions and sending related information
- • Sending newsletters, marketing communications, and promotional materials (with your consent)
- • Responding to your inquiries and providing customer support
- • Improving our website and user experience
- • Analyzing usage patterns and trends
- • Detecting and preventing fraud and security issues
- • Complying with legal obligations
- • Sending important notices about tournaments, schedules, and results
- • Personalizing content and advertisements
Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:
- • Contract performance: Processing necessary to fulfill our services to you
- • Consent: You have given explicit consent for processing
- • Legitimate interests: Processing necessary for our legitimate business interests
- • Legal obligation: Processing required to comply with legal requirements
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- • Payment processing and financial services
- • Email delivery and marketing platforms
- • Analytics and data analysis
- • Hosting and technical infrastructure
- • Customer support services
Business Partners
We may share information with tournament sponsors, the Asian Tour, and other business partners for legitimate business purposes and marketing activities (with your consent where required).
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Encryption of data in transit and at rest
- • Regular security assessments and audits
- • Access controls and authentication mechanisms
- • Employee training on data protection
- • Secure data storage and backup procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal information.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: You can request deletion of your personal information under certain conditions.
- Right to Restrict Processing: You can request restriction of processing under certain conditions.
- Right to Data Portability: You can request transfer of your data to another organization or directly to you.
- Right to Object: You can object to our processing of your personal information under certain conditions.
- Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at privacy@internationalseries.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws, including the use of Standard Contractual Clauses approved by the European Commission.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we discover that we have collected information from a child without parental consent, we will take steps to delete that information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@internationalseries.com
Mail: International Series Golf
c/o Asian Tour
Singapore
For EU/EEA residents: You also have the right to lodge a complaint with your local data protection authority.
